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There are missing parts in VOD content. What could be the reason for this?
Topic starter
Posted : 06/05/2025 16:00
admin reacted
I don't think there is a problem with the app or device you are using. It is probably a temporary issue, but it would be best to contact your provider and report any missing items.
Creating a complaint record about issues speeds up the resolution process.
New TV shows and movies are added individually, but older ones are added in batches. Some may be missing or problematic. As hundreds of videos are added at once, it is not possible to review everything. If problematic content has been reported, Instead of checking all sections, they delete all content and re-upload it.
Posted : 06/05/2025 16:14